Salesforce vs Microsoft Dynamics 365 Sales
Side-by-side CRM comparison with MCP evidence fields. Wide-intent template for Sales & CRM stacks (inbound + outbound + full-suite).
Salesforce
crm
Enterprise CRM platform. Hosted MCP Servers expose SObject CRUD, custom tools, and product integrations under per-user OAuth with org governance.
official ✓
oauth
gated
last —
Edition and add-on pricing varies; Flex Credits may apply for Hosted MCP usage — see official CRM pricing.
Official MCP docs →Enterprise CRM on Power Platform. Official Sales MCP Server for sales-specific tools plus the Dataverse MCP server for record CRUD and queries; endpoints are per environment.
official ✓
oauth
gated
last —
Per-user licensing by tier; see official pricing page.
Official MCP docs →| Field | Salesforce | Microsoft Dynamics 365 Sales |
|---|---|---|
| Official MCP server | Yes (vendor docs) | Yes (vendor docs) |
| MCP endpoint | https://api.salesforce.com/platform/mcp/v1/ | Not published in docs |
| Auth | OAuth | OAuth |
| Plan / scope gate | Hosted MCP intended for Flex Credits customers; servers disabled by default until admin enables | Non-Copilot Studio clients must be enabled in Power Platform Admin Center; endpoint is environment-specific |
| Pricing | Edition and add-on pricing varies; Flex Credits may apply for Hosted MCP usage — see official CRM pricing. | Per-user licensing by tier; see official pricing page. |
| Best for | enterprise, complex pipelines | enterprise, microsoft 365 shops |
| Docs checked | 2026-11-05 | 2026-11-05 |
More options: Salesforce alternatives · Microsoft Dynamics 365 Sales alternatives